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Privacy Notice Statement

As part of the services we offer, we are required to process personal data about our staff, our service users and, in some instances, the friends or relatives of our service users and staff. “Processing” can mean collecting, recording, organising, storing, sharing or destroying data.

Healthbox CIC takes your privacy seriously and will only use your personal information to enable you to either enrol within a Healthbox CIC programme or to enable us to contact you about projects with your consent. Some of this information is deemed sensitive under the Data Protection Act and GDPR 2018 and to process your data lawfully we are required to ask for your consent to hold such information.

However, everything you tell us will be treated confidentially.

We are committed to being transparent about why we need your personal data and what we do with it. This information is set out on this webpage and in the privacy notice drop downs for service users. It also explains your rights when it comes to your data.

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DATA QUALITY & RECORD KEEPING POLICY

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DATA SECURITY & PROTECTION POLICY

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PRIVACY NOTICE

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SAFEGUARDING POLICY & PROCEDURES

 Individuals Rights

As part of our compliance with GDPR 2018 we ensure our procedures account for the rights of all the individuals we work with:

  • The right to be informed

  • The right of access

  • The right to rectification

  • The right to erasure

  • The right to restrict processing

  • The right to data portability 

  • The right to object

  • The right to not be subject to automated decision making, including profiling

To adhere with the above rights Healthbox CIC ensures that procedures are in place to locate and delete any participant’s data easily and efficiently on their request or as standard procedure at the end of a project.

You have the right to see the information and access any information that Healthbox CIC holds about you at any time. Healthbox CIC will then be required to provide this information to you within 30 days of receiving your request. 

Healthbox CIC will only use your data in relation to safe practice and quality service delivery and you will be expressly asked for your consent to share any of your data with any other partners or third parties. Your data will never be processed or used in a way you have not consented to.

As a Health & Wellbeing provider there may be occasions where Healthbox CIC will verbally ask for your permission to share any information with your GP/relevant health professional if we believe this to be beneficial to your overall health.

If at any stage you believe there is a problem with how Healthbox CIC handles your data/personal information you have a right to complain to the ICO helpline: 0303 123 1113

You have a right to withdraw your consent for Healthbox CIC to handle/hold your data at any time. You have the right to request that any information held about you by Healthbox CIC is deleted at any time.

Healthbox CIC is registered with the Information Commissioner’s Office (ICO)

Registration number: Z3247753

We are compliant with the NHS Data Security and Protection Toolkit requirements.

If you have any concerns or questions, please contact us.